Open Source Strategies

A blog about open source software and business models, enterprise software, and the opentaps Open Source ERP + CRM Suite.

Thursday, March 19, 2009

opentaps integrated with Asterisk

We've just finished a feature that a lot of you have been asking about: the integration of opentaps Open Source ERP + CRM and the Asterisk voice over IP (VOIP) PBX.

With this integration, you'll be able to dial out from opentaps using Asterisk. When you get an inbound call, Asterisk will tell opentaps, which would then show this little widget (made with the Google Web toolkit) that can take you to the page with information about the caller:

This feature will be part of our upcoming version 1.4 release for opentaps. In the meantime, you can take a look at our tutorial on integrating opentaps with Asterisk and try it out -- it's already part of our development repository.

By the way, if you've never tried Asterisk, you can set it up pretty easily on Amazon EC2 and try it yourself. We have some information about that in our tutorial as well.

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